The Best Soft Skills Training in India support@soft-skills.in

Our Services

Custom-built corporate training programs

Corporate Presentation Skills

Corporate Presentations are a unique way of communicating and building the brand image for you, your company, your services and products.

More clients are lost due to bad presentations and the image of yourself and your organisation is on the line – let us show you how to succeed every time with winning presentations that get results.

Cross-cultural Awareness

Cultural Awareness is the foundation of communication, involving standing back from ourselves and becoming aware of our cultural values, beliefs and perceptions. Why do we do things that way? How do we see the world? Why do we react in a particular way?
Cultural awareness is central when interacting with people from other cultures.

Train the trainer

It is rare for a training course to only need knowledge passing on. If this were true it would be cheaper to send the information as an email attachment.
Aa skills trainer, needs to demonstrate the skills required and guide others to develop the skills.
An attitudinal trainer, needs to learn about individual & group psychology to manage resistance to change and to be able to facilitate as well as train.

Time & Priority Management

A unique view program on managing time & priorities addressing all aspects from people, teams, habits, delegation, control, goals, follow-through, communication, focus and more…
The program addresses procrastination, lack of focus and commitment, managing uncertainties, priorities, energies and other factors that erode effective time & priority management.

Positive Customer Communication

Customer services is often the face of your company, and customers’ experiences will be defined by the skill and quality of the support they receive.
A  smart company will always be asking “What is good customer service?” Good customer service centers around carefully listening and attending to your customers’ needs and desires. Improve your customer service and your relationships will improve and sales increase.

Conflict Management

The ability of leaders to manage internal and external conflicts is essential to successful and effective teams. Our customised training programs equip leaders within organizations, academia and small businesses with the skills, knowledge, and confidence to effectively manage and turn around potentially negative interactions and performance situations in a clear, assertive and constructive manner. Build a culture of trust, engagement, collaboration, and effectiveness.

Team-Building

Teams go through four stages – Forming, Storming, Norming and Performing.
Wherever your team is in the cycle, taking time to build relationships, clarify goals and discover the team’s strengths is essential to maintaining a team’s productivity.
Better communication that will improve relationships with customers and co-workers with less conflict in the workplace, more productive self-managed teams and a process to identify leadership.

360° Feedback

360 Degree Feedback provides confidential, anonymous feedback from the employee’s manager, peers, clients and direct reports. Develop your people with performance reviews, goal tracking, continuous development, through 360° Feedback.
Understand & measure skills to drive success throughout the company. Get a clear understanding of skills at team & organisational level to aid strategic talent planning &HR development programs.

Co-Development

Professional co-development is an approach for people who believe they teach each other with a view to improving working practice. Individual reflection and group discussion is favoured by a structured consultation focussing on the issues currently faced by the participants. This method is at the crossroads between action, experiment and group dynamics to enrich understanding and capacity for action. Discussions are structured by a specific consultation process.

Work with a Team of Talented Training Specialists

We deliver high quality, bespoke training for a wide range of academic establishments, industrial, aerospace, pharmacy, consulting and IT organisations. We tailor make and design a full range of courses to suit clients and their needs by delivering solutions that bring results.

Our success is built on providing learners the tools needed, not only to gain an edge in business, but to progress and develop themselves further.

Our Proven
Process & Workflow

We work with a very diverse client base, working in a multitude of different contexts and it this is the reason that we adapt and customise each and every program we deliver to each and every client. Nothing is standard; our clients are unique, so are our training programs.

Let’s start a conversation on how we can help your organisation reach the goals and objectives you need for business in the 21st century.

Needs assessment

The first step in the training process is to assess the need for training the employees. The need for training is identified through a diagnosis of present and future challenges and through a gap between the employee’s actual performance and the desired performance.

Instructional Objectives

Once the needs are identified, the objectives for which the training is to be conducted are established.
The objectives are be based on the gaps seen in the needs assesment conducted earlier and the skill sets to be developed by the employees.

Design
The next step is to design the training programme in line with the set objectives. Every training programme encompasses a comprehensive action plan, designed to include the training content, material, learning theories, instructional design, and other training requisites.
Implementation

Once the design of the training program is completed, the next step is to put it into the action, either in-house, outside the organisation, online or a blend. The trainees are monitored continuously throughout the training program to ensure the effectiveness and efficacy.

Evaluation

After the training, the employees are asked to give their feedback on the training session. The evaluation of the training program is a must to ensure an effective training program is delivered that serves the purpose for which it was intended.

Let’s Work Together

Let’s start a conversation about how we can help you and your organisation achieve results that you never thought possible …

Start the conversation ...